FAQs

Is Loc8tor Lite available in any shops?

Currently, Loc8tor Lite products are only available online, through the official online store. We are currently working with a variety of retailers to make Loc8tor available in retail shops.

What is Loc8tor Lite’s WEEE policy?

Loc8tor Lite is a responsible re-seller and will take back your old product when you purchase a new one, we would ask you to contact us at sales@loc8tor.com so we can provide you free of charge a return envelope for your product so we can recycle your old product accordingly.

Does Loc8tor Lite work abroad?

Yes, Loc8tor works on the 2.45GHz frequency band which can be used worldwide.

Can I download Loc8tor Lite Product user manual?

Yes, click here for the user manual for the Loc8tor Lite

What batteries does the Loc8tor Lite use?

The Loc8tor Lite uses CR2032 batteries for both the tags and handset. They can be purchased from our online store or most supermarkets or stores that would sell batteries.

Will tags owned by other people affect my Loc8tor Lite handset?

No. Each tag is uniquely registered to your handset during a simple set up process. It is then not possible for other handsets to track your tags.

How do you register a tag to a handset?

Remove the white plastic strip to activate battery. Then place the tag you wish to register close to, or on top of the handset – make sure it is the only active tag near to the handset. To register the tag to button 1, hold button 1 down for three seconds or until you hear a beep. Repeat registration process for any other tags with the other available buttons.

How do you deregister a tag from a handset?

Press the right hand side button to switch on your Loc8tor Lite – the red status light will flash. Press the left hand side (volume) button and simultaneously press the button you wish to deregister. Hold both buttons down for three seconds or until you hear first 1 then 2 beeps. After the 2 beeps, release both buttons. This will deregister the tag paired with button and allow you to register the tag to a different button or handset. Repeat this process holding down the left hand side button and the other handset buttons to deregister tags associated with them.

How do you change the batteries in a tag?

Remove rubber band going around tag. At the top end of each tag there is a hole which you can thread a lanyard through. At the opposite end there a small space you can insert the tag opening tool (included in pack) or small screwdriver. Insert tool into space and twist – the tag will pop open. Replace with CR2032 battery keeping plus side face up.  Replace the lid by lining up the lanyard hole and pressing shut.

I’m having problems registering a tag?

If you have any problem registering the tag to the handset, open the tag as per the instruction manual and close the tag again. The tag will beep. Now try registration again.

Can I return my Loc8tor if its not right for me?

Your satisfaction is very important to us so Tabcat comes with a 30 day money back guarantee. All you have to do is a) contact the Customer Satisfaction Team 0n sales@mytabcat.com, b) complete the product Returns Form and c) return the form and the product in its original condition and packaging to Loc8tor, Devonshire House, Manor Way, Borehamwood, Herts, UK WD6 1QQ. We’d recommend that you send it “signed for” as we can’t be responsible for items lost in the post.

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